LBU Props will not responsible for lost or stolen packages. LBU Props ships with USPS First Class Mail, and Priority Mail. We can also ship with UPS if requested. All packages have tracking information available. To view your tracking information please log into your personal PayPal.

Orders are packaged within 5-7 business days after payment is received. This does NOT include shipping time. Please allow an additional 7 business days for your package to ship.

LBU Props will only ship products once a week on Tuesdays. If you need your product within a specific time frame rush shipping is available at additional cost.

It is the customers responsibility to provide a correct shipping address to PayPal. LBU Props will NOT update your address in PayPal for you.  If we send you a package and it gets returned to us for incorrect address, you are responsible for any costs associated with shipping the products again, or will be offered a full refund.